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Site Update: Fixes and Feedback

Thu May 30, 2013, 6:27 PM


In our continuous effort to improve the deviantART experience, we're publishing weekly Site Updates to keep members informed and to gather feedback. Below is a list of recent changes to the site, bug fixes, and feedback that was brought up by members in the last Site Update.

DeviantART is Hiring


DeviantART is hiring a Product Marketing Assistant. This is a full-time position where you get to work with our team in our Hollywood, California office.

A Product Marketing Assistant provides an invaluable service to the organization and truly helps define the vision for new site initiatives, and plays a pivotal role in managing the flow of bringing them to market.  This position works closely with the heads of deviantART's Marketing and Product divisions and is a position for someone who is already familiar with how deviantART works -- understands the community, and genuinely wants to help develop and promote features and services that aid artists and art enthusiasts.

Read the full job listing and learn how to apply »
 

(Photo by KnightAR, editing by micahgoulart)

Change Log

  • The Favourite icon would not always display properly. Fixed by muteor
  • The Emoticon Dictionary was broken in the Forums. Fixed by shahyarg
  • An error could occur when installing a widget on a Profile or Group page into the same zone where a different widget was recently removed. Fixed by shahyarg
  • If a Group Journal was submitted from the Group's Journal page (submitted by the Group, rather than by an individual deviant), the icon would be squished to 50x50 pixels, rather than the standard 100x50 pixel size for Group icons. Fixed by shadowhand
  • Improvements were made to the file upload for Application submissions. Fixed by shahyarg
  • Dragging a Gallery Folder to change their order would incorrectly activate the Collection bar. Fixed by shahyarg
  • An invisible button was present on newly installed Commissions Widgets that would prevent the other buttons from being clicked. Fixed by helloandre
  • Owners of chatrooms on the Chat network can now unlist and delete their chatrooms themselves. Fixed by shahyarg
  • Facebook and Twitter Share widgets in official Journals did not always work when the article was reached using the "Next" and "Previous" buttons. Fixed by shadowhand

Sta.sh / Submit


  • For Beta Testers, the deviation title is now clickable in the "Submission successful" popup message. Fixed by kouiskas
  • Filenames of a certain length were getting cut off once uploaded. Fixed by kouiskas
  • The submit page was broken for 2 hours over the weekend. Fixed by allixsenos
  • Internet Explorer 10 will now display thumbnails right away when the upload starts, like other modern web browsers. Fixed by kouiskas
  • The Submit page was appearing blank for some deviants. Fixed by kouiskas

Sta.sh Writer


  • Writer will now convert extra thumbnails into a link to the deviation, if thumbnail limits are met. Fixed by kemayo
  • Emoticons in the sidebar will now load gradually, instead of all at once. Fixed by Alisey

Your Feedback


Thank you for the feedback on last week's Site Update! Here's some of what you had to say.
  • Feedback regarding the Twitter widget update was positive.
  • Deviants were generally positive about Commission Ratings, though some deviants voiced concerns. To clarify further, the only people who could leave a rating for an artist are those who have purchased a Commission from that artist through the Commissions Widget. 
  • Torotix and Ankh-Ascendant suggested a method of leaving extended feedback in text, in addition to star ratings.
  • Responses to the Discuss topic varied, though several deviants mentioned that they share art they find with friends via IM or by sending a Note.
  • Thank you for your feedback regarding Promoted. Please remember that we're only interested in sending Promoted messages we believe are relevant and valuable. As such, we will remain extremely mindful when considering which messages are sent and how often.
  • Some deviants would like Polls to be immediately removed from the Message Center after voting. Suggested by squidlifecrisis

Discuss!

Art Features
Have you ever posted (or do you regularly post) art features on deviantART? If so, how do you select the artwork you feature? Do you find the process of creating an art feature to be easy? What do you feel would make the process easier for you?


Lightbulb Have a suggestion, idea, or feedback? Leave a comment on this article!
Lightbulb Want to keep track of known issues? Check out our Status Forum!
:bug: Find a bug? Report it to the Help Desk(Be as detailed as possible!)

This week's Site Update includes bug fixes, feedback, and a discuss topic about art features!
Add a Comment:
 
:iconsouthrobin:
Southrobin Featured By Owner Jun 22, 2013
Couldnt find this week's update page, so i'll just comment here.
The new comment feature is quite difficult. When i try to comment / reply to any message on mobile, the whole screen whites out. When i try to refresh the page it repeats.

I am using an android phone. When trying on my friend's iphone 4, same thing happens. When using on  a computer with slow connection (firefox), it takes quite a bit of time to load the commentable box. Takes another bit of time to send out my comment.

I would actually prefer the old commenting system as it loads much faster and seems more streamlined and simple.
Thanks!
Reply
:iconbuttercupzirka:
ButtercupZirka Featured By Owner Jun 19, 2013  Hobbyist Filmographer
I'm using a Wii U a lot to draw on DA muro, but anything text related (file names, text brush, layer names, etc.) seems to act like I never typed in anything. (Untitled Drawing/Copy, enter text here and "brush" it onto the canvas, etc.) Everything else seems to work fine, when the WiFi works correctly and everything loads well.
Is the problem the Wii U or is it something else?
Reply
:iconwreckling:
wreckling Featured By Owner Jun 21, 2013   Writer
Hi there! As far as I'm aware, we don't offer support for the Wii U's native browser, but you can file a ticket at the Help Desk about it, they may be able to help you more. :)
Reply
:iconbuttercupzirka:
ButtercupZirka Featured By Owner Jun 21, 2013  Hobbyist Filmographer
Thank you very much, I will be sure to do so! :)
Reply
:icontheinsaneguardian:
Theinsaneguardian Featured By Owner Jun 19, 2013  Hobbyist Traditional Artist
Meant to say my stash won't receive my emails
Reply
:icontheinsaneguardian:
Theinsaneguardian Featured By Owner Jun 19, 2013  Hobbyist Traditional Artist
The First, I lost the ability to post deviations from my phone, and now my stash receive my emails
Do you guys just hate mobile users or something
Reply
:iconamazeedaisy:
AmazeeDaisy Featured By Owner Jun 13, 2013  Hobbyist Digital Artist
I have a small issue at the submitting thing

When I click "Add watermark", I can't click "Allow download", but if I do click that, I can't add watermark...
this is unhandy for me because my artwork got stolen very often and I want my watchers to download it...
Reply
:icondarkcaster12:
Darkcaster12 Featured By Owner Jun 7, 2013  Student Digital Artist
Dude for some wierd reason Deviantart won't let me post my drawings and I only been gone for a week and I tried everything
deviantART muro drawing Comment Drawing
Reply
:iconwreckling:
wreckling Featured By Owner Jun 11, 2013   Writer
Hi there, sorry for the delayed reply. Are you still running into issues?
Reply
:iconninefiftin:
Ninefiftin Featured By Owner Jun 7, 2013  Hobbyist Writer
"Some deviants would like Polls to be immediately removed from the Message Center after voting. "

I completely agree ^^
Reply
:iconbelva83:
Belva83 Featured By Owner Jun 7, 2013  Hobbyist Digital Artist
Could you translate in italian ?
Reply
:iconric-ultima:
Ric-Ultima Featured By Owner Jun 7, 2013  Hobbyist Filmographer
My submit page still appears broken
Reply
:iconwreckling:
wreckling Featured By Owner Jun 7, 2013   Writer
Hi there! If you're encountering issues, please file a bug report at the Help Desk about it. :)
Reply
:iconric-ultima:
Ric-Ultima Featured By Owner Jun 7, 2013  Hobbyist Filmographer
It's working now, it wouldn't work last night
Thank you for the help. I look forward to the next update ^^
Reply
:iconwreckling:
wreckling Featured By Owner Jun 7, 2013   Writer
No worries, glad to hear it's working for you. :)
Reply
:iconjosael281999:
Josael281999 Featured By Owner Jun 6, 2013
My Sta.Sh is crashing all the time when I try 2 subit a draw U can fix it?
Reply
:iconwreckling:
wreckling Featured By Owner Jun 6, 2013   Writer
Hi there! When you're submitting, are you on a computer or a mobile device?
Reply
:iconjosael281999:
Josael281999 Featured By Owner Jun 6, 2013
Mobile device.
Reply
:iconwreckling:
wreckling Featured By Owner Jun 7, 2013   Writer
Alright, you'll want to file a bug report at the Help Desk about this, and be sure to specify that it's an issue on your mobile device. :)
Reply
:iconjosael281999:
Josael281999 Featured By Owner Jun 8, 2013
I do it.how long take 2 fix Sta.Sh.
Reply
:iconskoti:
skoti Featured By Owner Jun 5, 2013  Professional Interface Designer
Deviantart is getting to be perfect
and it can only get better from here
It's turning out to be a very well thought out design
kudos to the programmers here @ Deviantart
(it is super hard 2 impress me and you are really starting to impress me by the new design)
Reply
:iconsteroids98:
Steroids98 Featured By Owner Jun 5, 2013  Hobbyist Writer
PLEASE!!!! For the a billionth time!

Please make a SEARCH BAR for the
favorites gallery so we don't have
to click through all of those page
thumnailes to find a single
refrence on page 93!!!!

Please. Acknowedgement that
you are aware of this problem will
give relief too but please do something
Reply
:iconartistic-octopus:
Artistic-Octopus Featured By Owner Jun 23, 2013   Digital Artist
YES! I would love a search bar for favorites!
Reply
:iconiiwi:
Iiwi Featured By Owner Jun 11, 2013  Student General Artist
OMG YES. and a SEARCH bar for NOTES.
Reply
:iconhersheythecat:
HersheyTheCAT Featured By Owner Jun 4, 2013  Hobbyist Digital Artist
Okay, I can't create my email, because I don't know my postal code, so I just used Sta.sh to submit my artwork, but now I HAVE to verify my email, why can't I submit my art through Sta.sh anymore?
deviantART muro drawing Comment Drawing
Reply
:iconlordofstamps:
LordOfstamps Featured By Owner Jun 4, 2013
Why can't I view my Sta.sh?
Reply
:iconwreckling:
wreckling Featured By Owner Jun 4, 2013   Writer
Hi there! From here, it looks like you're using Internet Explorer 7, which is an outdated version of Internet Explorer that we no longer support. Try upgrading your browser to a more recent version, then give it another shot. :)
Reply
:icontheboss0706:
theboss0706 Featured By Owner Jun 4, 2013  Hobbyist General Artist
you need an app for android and iphone
Reply
:iconk-hots:
k-hots Featured By Owner Jun 5, 2013  Hobbyist General Artist
i second that!
Reply
:iconask-spoiler-and-ba:
Ask-Spoiler-and-BA Featured By Owner Jun 4, 2013  Hobbyist Digital Artist
If anyone asks I have a verify e-mail...-.- but I remember my Sta.sh used to upload pictures of mine to my gallery still since yesterday...but now it's just saying I have a verify e-mail...WTF HAPPENED!?!? I mean...I don't know if this only happening to me...but this is really annoying and I had just started this account a week ago and I don't want to leave dA....
deviantART muro drawing Comment Drawing
Reply
:iconhaldron:
haldron Featured By Owner Jun 4, 2013
Did you receive an email verification from our systems? Be sure to check your spam folder just in case your email provider accidentally miscategorized it. :( 
Reply
:iconrexart35:
Rexart35 Featured By Owner Jun 3, 2013  Hobbyist Digital Artist
what you should fix is the DNA/more like this art thing. Because rather than showing art related or similar to an like one of mine for example [link] It just show the ones that are popular, I suggest you fix it back to what It was like in the first place
Reply
:iconi-love-2-read:
i-love-2-read Featured By Owner Jun 3, 2013

First, there's some bug that keeps displaying 'unable to display membership status' in group messages. Anyway.

Some deviants would like Polls to be immediately removed from the Message Center after voting.
If it comes to this, make it where you can check it if you want it removed or not (like regular messages) instead of removing it automatically.

Art Features
I did art features a few times. Either random artist, friends, or people I feel deserve to be recognized, etc. I hardly do it anymore though. I'm assuming thats the feature you're talking about

Suggestions

:bulletpurple: The ability to view all transaction history instead of just two pages. What if we need proof that we purchased something but can't because it got bumped off the page? :U

:bulletpurple: For the people who use the 'premium content' feature, they should be able to see who purchased their work. I've asked someone who used it and said they aren't notified on who purchases it It would be very helpful for them I'm sure :>

:bulletpurple: Sub-folders in favorites We can still hope! ;n;
Reply
:iconsingingflames:
SingingFlames Featured By Owner Jun 3, 2013  Hobbyist Writer
I occasionally feature deviations in my journal. Mostly, I feature literature deviations. It would be easier, and look better, if I could control the size of the literature thumbs, similar to how we can use :bigthumbXXXXXX: for visual art deviations. On our profile pages, we can get larger "thumbs" when we use the "Featured Deviation" widget. I'd love to have the option to put similar-sized thumbs when we write features. :)
Reply
:icontheargoninja:
TheArgoNinja Featured By Owner Jun 3, 2013  Student Digital Artist
Also, another thing about MLT is the fact that it's broken.

I used MLT with two of my friends. One is popular and the other not so popular.

I first started withe the latter and it showed her work mixed with other people's work (Mostly my other friends and I) and MLT this said it wasn't as relevant as they wanted.

I then used the former and it showed almost nothing but her artwork (with a few from her friends here and there) and it didn't say it wasn't as relevant as they wanted.

...
Would somebody care to explain WHY THIS IS HAPPENING?

Five bucks says it's because of popularity.
Reply
:iconesmeralda-sama:
Esmeralda-sama Featured By Owner Jun 3, 2013
Hmn....
Reply
:iconmogrianne:
Mogrianne Featured By Owner Jun 3, 2013  Hobbyist Photographer
I really dislike the More like this advertisement on my pages - since I pay for this service, I should be able to add relevant art if i choose it should not be forced onto my page.
I find I am becoming more and more annoyed by this subversion of my screens.
Moira
Reply
:icongranitoons:
Granitoons Featured By Owner Jun 3, 2013  Professional Traditional Artist
It IS possible to disable it. Search for a code and install it. It works!
Reply
:iconmogrianne:
Mogrianne Featured By Owner Jun 3, 2013  Hobbyist Photographer
Is that only for my view but when others come to my page they see it?
Reply
:icongranitoons:
Granitoons Featured By Owner Jun 3, 2013  Professional Traditional Artist
Sadlt, it's only for your view. I don't know of any other codes. Yet!
Reply
:iconmogrianne:
Mogrianne Featured By Owner Jun 3, 2013  Hobbyist Photographer
I believe that this is one of the "features" that should be optional for paying premium members.
M
Reply
:iconmabelbarquero:
MabelBarquero Featured By Owner Jun 3, 2013  Hobbyist General Artist
Well I been painting and drawing since I am a little girl, do what I feel, I am self taught and even when I have had quite a few exhibitions, I really don't know hoe to describe my art. Shall I call myself expressionist or impressionist or what? Can anybody help?
Reply
:iconzero-gabriel:
zero-gabriel Featured By Owner Jun 3, 2013
STILL waiting on that DELETE/EDIT button idea...
Along with a lot of other people...
Reply
:iconvickyloveshippo-sama:
VickyLovesHIPPO-sama Featured By Owner Jun 3, 2013  Hobbyist General Artist
Agree! :iconclappingplz:
Reply
:iconsimopi:
Simopi Featured By Owner Jun 3, 2013
What about deviantART for Smartphones? The browser is really annoying.
Reply
:iconsweetangel0467:
sweetangel0467 Featured By Owner Jun 3, 2013  Student Digital Artist
Amen to that xD
Reply
:iconsimopi:
Simopi Featured By Owner Jun 4, 2013
:/
Reply
:iconredco0on:
RedCo0on Featured By Owner Jun 3, 2013
I'm willing to donate 10 Iphones 5 to DA if they remove that lovely ad of catch the **** CaCorochER
Reply
:iconflame-of-the-phoenix:
Flame-of-the-Phoenix Featured By Owner Jun 3, 2013   Photographer
I had a quick question... none of the photographs I've submitted using sta.sh have exif information attached: is it just that this feature hasn't been added yet or am I the only when having the issue? I checked my files and they all have the exif data attached, it just seems to disappear when I'm uploading the files to sta.sh. :(
Reply
:iconjessicaz1:
Jessicaz1 Featured By Owner Jun 2, 2013
Every now and a gain my feedback does not work.. it only tells me when people add my photos to a collection or add it to their favorites.idk if im the only one with this problem, its either a glitch or my art just sucks lol
Reply
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May 30, 2013
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